Privacy Policy
Last updated: 22th August 2026
1. Who we are
This Privacy Policy explains how TEMPOS AUSTEROS - CONSULTORIA, UNIPESSOAL LDA ("we", "us"), operator of icooh.eu, collects, uses, and protects your personal data. See our Legal Notice for full company details. We are the data controller for the personal data described in this policy. For any data protection matter, contact us at info@icooh.eu — this is also your point of contact in place of a formal Data Protection Officer, which we are not currently required to appoint given our size.
2. What we collect
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Name, delivery and billing address, email address, phone number
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Vehicle make and model, to confirm product fitment
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Vehicle VIN, if you choose to provide it (optional)
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Payment information, processed directly by Wix Payments; we do not store your full card details
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Order history and correspondence with us
Providing your contact and delivery details is required to complete a purchase; without them, we cannot process or ship your order. Providing your VIN is optional and does not affect your ability to order.
3. How we use your data, and on what legal basis
Purposes and Legal basis
- Processing and fulfilling your order, including shipping and returns
- For Performance of a contract with you
- Verifying product fitment for your vehicle
- For Performance of a contract with you
- Communicating with you about your order
- For Performance of a contract with you
- Meeting our legal and tax obligations (e.g. invoicing)
- As a Legal obligation
- Sending marketing emails
- Following your consent, given via opt-in
4. Marketing communications
We only send marketing emails if you've actively opted in. You can withdraw this consent at any time by unsubscribing or contacting us at info@icooh.eu. Withdrawing consent doesn't affect any order-related communications, which we send regardless as part of fulfilling your purchase.
5. Who we share it with
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Wix Payments, to process your payment
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Our shipping/logistics partner, to deliver your order
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ICOOH (manufacturer), only where necessary to process certain returns or warranty claims
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We do not sell your data to third parties
Some service providers we use, including Wix, may process data using infrastructure located outside the European Economic Area. Where this occurs, it is covered by appropriate safeguards under GDPR, such as the EU Standard Contractual Clauses, as provided in those providers' own data processing terms.
6. Automated decision-making
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.
7. How long we keep it
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Invoicing and order records: 10 years, as required under Portuguese law
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Marketing email data: until you unsubscribe or request deletion
8. Your rights
Under GDPR, you have the right to:
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Access the personal data we hold about you
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Correct inaccurate data
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Delete your data, where legally possible
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Export your data in a portable format
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Restrict how we process your data
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Object to processing, including for marketing
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Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at info@icooh.eu. You also have the right to lodge a complaint with a supervisory authority — in Portugal, the Comissão Nacional de Proteção de Dados (CNPD), www.cnpd.pt.
9. Contact
Cookie Policy
Last updated: 22th August 2026
icooh.eu is built on the Wix platform. Wix sets certain cookies necessary for the website to function, including maintaining your session, shopping cart, and security features. These are strictly necessary cookies and do not require your consent under EU law, since the site cannot function without them.
We do not currently use analytics, advertising, or marketing cookies. If this changes — for example, if we add tools to measure site traffic or run ad campaigns — we will update this policy and request your consent before any such cookies are set, in line with the ePrivacy Directive and GDPR.
If you have questions about the cookies used on this site, contact us at legal@icooh.eu.